Carina Italian CharmsCarina Pandora Bracelets

Unsolicited Customer Feedback

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"I just wanted to thank you for giving me the additional promotional discounts. It was very nice of you. . . It's nice gestures like this that keep you in business and keep the customers coming back!"

Dale in Chino Hills, CA

"Great service! I ordered these charms on Saturday and I received them today (Monday) . . . in Cincinnati! Thanks so much!"

Debbie in Cincinnati, OH

"I am so impressed at how quickly my charms arrive. Since I live in Ohio, I assume it will take a week to get them - not the case! Even during Christmas, I received my order in just a few days. When I have had to call the store, the customer service I received was outstanding. I always look for my charms on your website first."

Jennifer in Cleveland, OH

"I have never been so impressed with any business' service, whether it be face-to-face, phone orders or internet transactions. I will definitely tell my friends and family about your store. Your selection and fast service is awesome!"

Candi in Clovis, CA

"Thank you again for the most wonderful website for charm bracelets. . . I can always expect really quick service. Any mistakes that I make . . . has always been taken care of quickly and honestly. It makes me feel good about wearing my charm bracelets put together . . . from a company of very high integrity. Thank you again and keep up the wonderful work."

Candy in Clovis, CA

"I was very surprised when I received my order from you when I got home from work on Friday. What great, speedy service. . . I love them. I will certainly be ordering again."

Eileen in Colorado Springs, CO

"I can't begin to thank you enough . . . I received the bracelet this afternoon . . . in plenty of time for my friend's "done with cancer treaments" party on Friday. Gee, now I even have time to wrap it! Your kind personal service was appreciated tremendously. CarinaCharms will definitely be my first stop for online charm purchases, and I'll be telling this customer service story to LOTS of other people!"

Jennifer in Colorado Springs, CO

"Thank you so much for all your help. You provided super service and I am, as always, very impressed with your business. I will continue to recommend your company to everyone who admires your charms."

Jill in Culver City, CA

"Just what I ordered! Totally awed at how fast they came! Will definitely order again."

Carol in Delaware

"Just to let you know the [Landmark] doubledecker bus has arrived, and I am every bit as thrilled with it as I had hoped. I am SO impressed with your customer service. . . My bead arrived only 4 working days [to Denmark] after I had ordered it. . . The bead itself is just exquisite: I had never expected such wonderfully detailed craftsmanship in such a small bead. I am just thrilled and will definitely buy from you again!"

Annette in Denmark

"Doing business with your store has been so wonderful! You definitely have the best site for ordering Trollbeads!! I will be back many times, and look forward to coming to your store the next time I am in San Francisco!"

DaeAun in Denver, CO

"[H]ey all . . . [Your] website very helpful in finding charms. . . delivery in only 2 days! [D]efinitely [I] will recommend this website to others. . . [K]eep up the good work and thanks!"

Jerry in Dixon, IL

"Monica LOVED her angel charm. . . I've already given out 2 of your business cards!"

Lee in East Bay

"I would like to know what magic you use for your delivery. I ordered a charm on Saturday morning . . . Unless things have changed, mail doesn't move on the weekends. . . When I got home from work Monday evening, my charm was waiting for me in my mailbox. It was sent regular delivery. I was almost in need of CPR. . . I give out your web address several times a day!"

Kathie in El Cajon, CA

"I got my UK flag in perfect condition! . . . Thanks for your excellent car and no hassles in replacing the damaged charm! You're the best!"

Leanne in Elk Grove, CA

"I received my charms and bracelet and I am SO HAPPY! . . . You guys are awesome!"

Kim in Elk Grove, CA

"[W]hat a fantastic shopping experience I had with you. . . Within 15 minutes of placing my order, I received a phone call to let me know that one of my charms was no longer in stock and gave me a similar choice instead. [T]o my total surprise, I received the charms on Monday morning! . . You have not only the best selection, but also reasonable prices and great customer service. I will be sending others your way."

Christy in Elmira, NY

"You have given me the best service of anybody I have ever ordered from and I order a lot from the internet as well as catalogs. Your website was very user friendly . . . I will purchase again from you in the future. I highly recommend you!"

Joan in Eugene, OR

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