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Unsolicited Customer Feedback

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"I received the cleaning cloth already. This small problem was handled graciously and expediently. Your product and order handling is superb, and your customer service is outstanding. Doing business with Carina is a joy."

Roxanne in Oakdale, MN

"I ordered my first set of charms on Tuesday and received them Thursday via the cheapest [shipping] rate. I was so impressed with your promptness that I ordered some more Saturday and received them today (Monday). . . [Y]our store has the largest selection of charms to choose from compared to other places I have been to as well as other websites. Way to go!"

Patricia in Oceanside, CA

"WOW! You guys are UN-believable! I placed an order in the afternoon on Oct. 30th, and I received it on Nov. 1st! I have 6 bracelets now, and your site has far and away been my favorite. . . In fact, I no longer shop anywhere else!"

Connie in Ogden, UT

"Out of all charm sites on the Internet, yours is my favorite. You have a great selection of charms, always confirm your orders, and call when there is a problem. I always receive my charms in 5 days or less, all the way from California to Nashville."

Barbara in Old Hickory, TN

"I love your website. It is the best -- the most user friendly I have seen yet. I used to check all the other sites to see what people had but now I just wait for you guys to get stuff (you usually have it first anyway) . . . "

Sheri in Petaluma, CA

"I Love Love Love my new Landmark Bead bracelet. It makes me remember all my life's trips to faraway places. You people are brilliant."

Helen in Philadelphia

"[T]hank you for excellent and prompt service . . . I received them within the time frame . . . and when I noticed one was missing, I called and received an apology. This was a Friday morning, I received the missing charm on Monday with a hearts [base] bracelet along with it. . . [Later] I inquired about an item that was out of stock and received a response within the hour. . . I will no longer go crazy looking for charms at the stores! Thank-you for being the ones to finally offer an infinite selection of charms without the hassle!"

Lisa in Philadelphia, PA

"I received my charms today and as always am thrilled with them."

Anne in Philadelphia, PA

"I loved my charms and the quick service that you guys offer. If I am ever in SF, I will come to your store."

Sue in Phoenix, AZ

"Thank you for your excellent customer service. I know that when I order from Carina, my order will be processed and shipped promptly. I reside in No. California so I receive my order within 48 hours. . . I have visited many other websites and always return to Carina. Your selection is awesome!"

Chris in Pioneer, CA

"Thank you for all your help. My sister [and I] want you to know we love your assortment of charms and your friendly personalities. "

Denise in Pittsburg, CA

"Just wanted to let you know my charms came today -- only 2 days after I ordered them! They arrrived in perfect shape and I love them! Thanks so much for your awesome service!"

Vanessa in Pittsburgh, PA

"I just received my perfect replacement for the defective charm. . . We live in a time when customer service and problem resolution is at an all time low. To deal with a company such as yours, having problems dealt with promptly, efficiently and with kindness means more than I can say. I will be recommending Carina Charms to others. . . "

JoAnne in Pittsfield, MA

""[Y]our service is outstanding! I placed my order Saturday and got it on Monday. That is amazing! I will definitely be shopping with you again in the future."

Terri in Point Pleasant, WV

"I just received my bracelet with the licensed Beatles logo and Fab Four charms. I love it! What a nice way to celebrate the 40th anniversary of the Beatles arrival to America!"

Jude in Port Jefferson, NY

"Thanks, I got the charm today, IT IS GREAT! . . . I will return as a customer!"

Kari in Portland, OR

"Thank you for your speedy, true service!"

Elizabeth in Portland, OR

"Your selection of charms is the best I've seen and your customer service is outstanding. I ordered two charms for my daughter's birthday on Tuesday. . . and I received them Thursday. . . They are even better than I imagined and she is going to be thrilled since she has been unable to find these [Disney] charms elsewhere."

Laura in Pueblo, CO

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